Now, more than ever, your customers are on your site narrowing down their options, making big decisions and trying to get things done. Be there with them every step of the way.

Our platform helps companies catch up to the way customers communicate today by connecting with them in the most personal, flexible and productive way possible.

Easy to try and easy to implement.

Sales

A modern communication platform that strings messaging, audio, video, screen-sharing and collaborative moments into one single, continuous thread.

3X Lift in Sales
20% Increase in AOV

Service

A way for agents and customers to get things done instantly by showing, seeing or sharing what they are talking about.

1/2 the Resolution Time

Engagement

A suite that helps you best utilize your resources and focus them on the highest priority customers and prospects through advanced scoring and matching.

+40% NPS
+25% CSAT

These brands trust us to build trust with their customers:

IBM
Maxicours Case Study
Aramis Case Study
Arrow
"videodesk enables Microsoft online customers to chat live with a Microsoft associate to help them select from a variety of products including: Surface, Xbox, PCs, Office and accessories."
"The video chat option has helped us re-humanize the digital relationships we have created with our prospects and clients."

Raynaud E. - Marketing and Customer Relations Executive

"The enhanced customer service connection will allow our clients to interact with our staff, just as if they were to come to our offices or us to their location."

Anzola J. - General Manager of Liberalized Businesses

With videodesk, TEMPTU has seen an 85% user satisfaction rate
Real-time Live Chat Communication

The videodesk platform offers multiple ways to engage your visitors: live chat, voice through browser or 1- or 2-way video chat.

Show Products

Show live real-time demos of your product or service.
Visually explore features and answer questions.

Intelligence: Score, Target & Engage Visitors

Identify and target your highest value visitors with proactive engagement. Offer text, voice or video to the right visitor, based on their needs and potential.

Security

videodesk helps keep your customer and company data secure. PCI Compliant and
SOC 2 Compliant.
Private cloud support available.

Co-Browse & Screen Share

See what a visitor you are assisting is looking at or show them your screen for more effective collaboration. Help visitors complete forms, applications or checkout processes with joint form fill.

Document Sharing

Share documents, URL Links and video files with online visitors within your live chat box, voice or video conversation.
Enable e-signature seamlessly.

Call Center Resource Administration

Manage call center resources effectively, including call routing, call queuing, call matching, call transfer and call scheduling.

Mobile

Offer instant live support to your mobile visitors in app or on a mobile browser.
(iOS or Android)

Universal, cross-browser compatibility

videodesk works on all platforms and devices, no plugins or downloads required.

safari logo
internet explorer logo
firefox
chrome logo
opera logo
android logo
apple logo
Windows logo

See videodesk in action!